Shipping Policy

Thank you for shopping with Kitchizon!

We are committed to processing your orders efficiently and delivering your kitchen products safely and reliably across the United States. Please review the shipping information below to understand how we process and deliver your order.

Order Cut-Off Time & Processing

• Order Cut-Off Time: 5:00 PM EST

• Orders placed before the cut-off time are processed within 1–3 business days after payment confirmation.

• Orders placed after 5:00 PM EST will be processed on the next business day.

• Orders are not processed on weekends or U.S. public holidays.

Shipping Time

We currently ship orders within the United States.

Standard Shipping: 7–12 business days

Please note that shipping times are estimated and may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, high-volume periods, or other unforeseen circumstances.

Shipping Cost

Standard Shipping

$4.99 flat-rate shipping applies to all orders within the United States.

FREE Shipping Promotion

Enjoy FREE Standard Shipping on all orders over $49.00!

No coupon code is required. The free shipping discount is automatically applied at checkout when your order total meets the $49.00 minimum.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.

You can use the tracking number to monitor the status and progress of your delivery.

Please allow some time for tracking information to become active after your order has been shipped.

⚠️ Shipping Delays & Unexpected Issues

While we do our best to deliver your order within the estimated timeframe, unexpected delays may occasionally occur due to:

• Carrier or transportation delays

• Severe weather conditions

• High order volumes

• Holidays and peak shopping periods

• Other circumstances beyond our control

We appreciate your patience and understanding if your delivery takes longer than the estimated timeframe.

Incorrect or Incomplete Shipping Address

Please carefully review your shipping information before completing your purchase.

Kitchizon is not responsible for delays, additional shipping costs, or packages delivered to an incorrect or incomplete address provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to assist you, but we cannot guarantee that address changes can be made after an order has been processed or shipped.

Lost, Damaged, or Missing Packages

If your package appears to be lost, damaged, or has not arrived within the expected delivery timeframe, please contact our customer support team.

We may request your order number and other relevant information to help investigate the issue with the shipping carrier.

Contact Us

If you have any questions about shipping, order processing, or tracking your Kitchizon order, our customer support team is here to help.

Email: support@kitchizon.com
Phone: +1 856 318 4439
Business Hours: Monday–Friday, 9:00 AM–5:00 PM EST

Address:
Kitchizon
1620 River Road (Door 9-46)
Burlington, NJ 08016
United States

Thank you for choosing Kitchizon! ❤️